1. DATA CONTROLLER

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, your personal data is processed by Piksens Tasarım Yazılım Bilişim Hiz. San. ve Ticaret Ltd. Şti. ("Pixense", "we", "us", or "our") as the data controller.

Contact Information:

• Address: Esentepe Mh. Talatpaşa Cd. No:5/1 Şişli, Istanbul, Turkey

• Email: hello@pixense.net

• Phone: +90 850 346 99 14

• Website: pixense.net

2. PURPOSE OF DATA PROCESSING

We process your personal data for the following purposes:

• Preparing project proposals and establishing communication

• Service delivery and customer relationship management

• Business development and marketing activities (with your consent)

• Fulfilling legal obligations

• Operating business processes and quality control

• Financial and accounting operations

3. PERSONAL DATA WE COLLECT

We collect the following personal data through forms and communication channels:

Identity Information:

• Full name

• Position/Title
  
  

Contact Information:

• Email address

• Phone number

• Company address

• Website URL
  
  

Customer Transaction Information:

• Company name

• Industry/Sector

• Project details

• Communication preferences

• Form submission date and time
  
  

Technical Data:

• IP address

• Cookie information

• Browser information

• Pages visited
  
  

4. LEGAL BASIS FOR PROCESSING
We process your personal data based on the following legal grounds:

• Contractual necessity: Processing is necessary for the performance of a contract

• Legitimate interests: Processing is necessary for our legitimate business interests

• Consent: You have given explicit consent for marketing communications

• Legal obligation: Processing is necessary to comply with legal requirements
  
  

5. DATA SHARING AND TRANSFERS

Your personal data may be shared with:

• Service providers: Tally Forms GmbH (Germany - form management), Google LLC (USA - email services), hosting providers

• Legal authorities: When required by law or legal process

• Business partners: Only necessary portions for project requirements

International Transfers:

We transfer data to countries that the European Commission has determined provide an adequate level of data protection, or we implement appropriate safeguards such as Standard Contractual Clauses.

6. DATA RETENTION

We retain your personal data for:

• Non-customers: 2 years from form submission

• Customers: 10 years from project completion (Turkish Commercial Code requirement)

• Marketing data: Until consent withdrawal or 2 years (whichever comes first)

After the retention period, your data is deleted, destroyed, or anonymized.

7. YOUR RIGHTS

Under GDPR and applicable data protection laws, you have the right to:

a) Access your personal data
b) Rectify inaccurate or incomplete data
c) Erase your personal data ("right to be forgotten")
d) Restrict processing of your data
e) Object to processing
f) Data portability
g) Withdraw consent at any time
h) Lodge a complaint with a supervisory authority

8. EXERCISING YOUR RIGHTS
To exercise your rights, please contact us:

Email: hello@pixense.net
Mail: Esentepe Mh. Talatpaşa Cd. No:5/1 Şişli, Istanbul, Turkey
Subject: Data Subject Request

Please include:

• Your full name

• Contact information

• Description of your request

• Proof of identity (if required)

We will respond to your request within 30 days. The service is free of charge unless the request is manifestly unfounded or excessive.

9. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access

• Accidental loss

• Destruction or damage

• Unauthorized disclosure
  
  

Measures include:

• SSL/TLS encryption

• Access controls

• Regular security assessments

• Staff training on data protection
  
  

10. COOKIES

Our website uses cookies. For detailed information, please see our Cookie Policy.

11. CHILDREN'S PRIVACY

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. CONTACT US

For questions about this Privacy Policy or our data practices:

Email: hello@pixense.net
Phone: +90 850 346 99 14
Address: Esentepe Mh. Talatpaşa Cd. No:5/1 Şişli, Istanbul, Turkey

For EU data protection inquiries:
Data Protection Officer: hello@pixense.net

14. SUPERVISORY AUTHORITY

You have the right to lodge a complaint with:

Turkey:
Kişisel Verileri Koruma Kurumu (KVKK)
Website: kvkk.gov.tr

EU/EEA:
Your local Data Protection Authority

Last Updated: February 2026
Piksens Tasarım Yazılım Bilişim Hiz. San. ve Ticaret Ltd. Şti.
pixense.net